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  • If I could rate this at less than one star, I would. I had reserved with Hertz online over a month before our trip from Halifax to Toronto and confirmed our reservation less than three days before we travelled only to be told that our reservation didn't exist. When I pulled out the confirmation, the agent at the counter still didn't want to honour the reservation. After explaning that I was travelling with a child under two, that this was why I had made the reservation in thr first place and having spoken to a manager, the agent reluctantly rents me a car and tries to charge us a higher rate than we reserved. It took us nearly an hour at Billy Bishop to get our rental. I am positively disgusted withthe experience.
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