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About: http://data.yelp.com/Review/id/L-kjn-SMCTWJ8t5mUT3e5w Goto Sponge NotDistinct Permalink

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Attributes	Values
type	rev:Review
dateCreated	2013-10-11 00:00:00 (xsd:dateTime)
itemReviewed	Butterfly Wonderland
http://www.openvoc.eu/poi#funnyReviews	6 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	15 (xsd:int)
rev:text	I believe the replies made by Butterfly Wonderland to some of the posts here pretty much sums up the experience here. It's just enough to be courteous but nothing extraordinary to make you want to come back. Why would a company provide canned responses that say "I'm sorry for your experience!" -and love the exclamation point in the end. First I just want to say I have been looking forward to this for awhile. I've been talking about the building when it first came up and the future plans that are yet to come with the aquarium and Ripley's. I really hope this place does not represent what is yet to come. First from the 101 freeway on outside this place looks to be nice and air conditioned. Oh my goodness please don't pay for a gym membership just come here for a sauna! Yes we came when it was 115 degrees out but are you kidding me everyone was sweating buckets for how hot and humid this place was. I think we stayed in the butterfly area for 15 minutes. 10 of those minutes was close to the back where the "air" was. Seriously visit the 6 other months when it's nicer. Which leaves me to this conclusion....what is this place thinking? This is the desert. We Phoenicians love our AC at 75. No one goes out of the house unless there is an opportunity for shelter in an icebox. This place is expensive at $20 a person. I was willing to pay the price but expected so much more value. I've been to the butterfly habitat in a Six flags in Northern California and I felt like I had a much more enjoyable butterfly experience there than this dedicated place. Let me offer some tips to justify this price tag and bring more people in: 1. Seriously...board those windows up and get A/C and get rid of that humidity If its not the right climate for the butterflies then you better find some that do. The other butterfly habitat I was at it was outdoors but was not humid and I believe it was about 80 degrees. You absolutely need to consider this to survive in the desert and for us locals to help spread the word on your establishment. 2. Your employees better add to the experience than do the bare minimum. Try smiling, interact with the guests...add to the experience and don't just stock items. Those opening closing "protect the butterfly" human door guards need to have more personality. That was everyone's first and last experience of this place and it was blah. They need better coaching to bring their A game. 3. The second half of the exhibit... What the heck is that? Random ant farms from hobby stores and scorpions that look like teens are trying to keep? I mean can you do better than a blacklight flashlight on a chain that doesn't work? Wire up a cheap button to light up a strip black light. I really hope there are bigger plans for this it just really looked rushed or not well planned out. I think the bees thing was cool but the "experience" of it wasn't. It just wasn't presented well. I love that the bees fly on and out of the building themselves. Yet there was nothing that told me that and it seemed hidden. I have no idea about the fish...I'm assuming they were inexpensive compared to the other fish and so you bought them. 4. Upkeep. New building and there's paint missing and tape holding up the wall in the bee area? Cheap paper signs telling me to give me my ticket? Think experience. This is my first impression. You paid thousands of dollars to get those giant butterflies in the ceiling and you go cheap on signs and upkeep? Cafeteria get an interior designer. It just feels like a high school cafeteria than part of an "amusement park". 5. Make this place more kid friendly. Maybe allow strollers. Nothing like holding a sweaty 97 degree kid next to me so she doesn't squash anything. Have a play area? I don't know we're customers you should know your clientele. This place obviously is to attract young families so think that way. 6. Get tons more butterflies. Okay now I'm ranting... If you are considering coming here wait for the fall or winter. I doubt you'll be back until prices are cheaper or if they make the premium price worth it. Just go to say you've gone. I guess I'll see you in a few years when hopefully you're still here and you've improved.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Jack

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