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  • Service is beyond horrible. Our group of four waited at least 5 minutes before anyone swung by to take a drink order. After 10-15 minutes our waiter finally showed up (one of the 3 times we would actually see him). If that wasn't bad enough, our food took over half an hour and when we got it, it was barely lukewarm!!! The servers who brought us the food mentioned it was sitting in the kitchen for a while because there was no table number for it - a likely cause of why our food was cold. We finally tracked down our waiter after 10 minutes but obviously weren't going to send the food back because it would have taken forever. The waiter was nice enough to consult his manager and give us a discount on our meal but the damage was done. It's hard to judge if the food is really that good here since everything we ate was pretty much cold. The fried chicken had good flavor and was crispy but it would have tasted so much better hot. My friends who got potatoes and eggs were not impressed and all of our biscuits were basically rock hard and dry. Maybe in the fuutre I will try a different location but until then, Hash House A Go Go at the Rio - you have failed me!
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