Went in on a Thursday night and it was empty. An employee came out from the back and took our order, gave us the order, then disappeared into the back again.
I ordered the bear waffle cone with vanilla custard and with strawberry sauce and fruity pebbles. My BF ordered the root beer float - vanilla custard with root beer Italian ice, drizzled with condensed milk.
The custard wasn't thick and creamy like most custards. It was more like a froyo - lighter and icy. Not really what I was expecting so kind of a let down. The bear waffle cone was cute and fun for pictures but it's not something I'd order again. It was really dense and the middle wasn't cooked all the way through so it smelled and tasted like raw pancake batter. The root beer float was ok but the root beer flavor in the Italian ice was a little weak.
This place is all about the aesthetic. The product is only subpar. With all the other Italian ice/ice cream/froyo options around town, I probably won't be back.