I come here every so often with my family, this Sunday morning we went for brunch we had a table for 5 and we waiting to be seated this lady (bun with glasses large gauges and piercings) calls us and I start getting up And she hauls ass over to me and is like "woah woah there calm down calm down " and proceed to keep repeating that until she either realized how incredibly rude she was being or decided to do something more productive that belittle a customer like that. She told us the table would be a couple of minutes and walked away after treating me like a mentally challenged individual and talking down to me, that kind of disrespect put me off my appetite a bit but after getting past the incredibly rude service at the front door everything was what you could expect from Phil's , id happily come back given I'm treated with some decency and care when I walk in the door as opposed to some sort of slow imbecile. Overall if you're looking for brunch Phil's is fine but if the lady I described is working be prepared to have to wait for permission to stand up before you're seated.