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  • What a bogus promotion this company advertised recently! It was supposed to be an air conditioning system "tune-up." It was not - none of the supposed checklist items were addressed with me. The technicians appeared to be looking at everything but it wasn't until the one of them showed me a photograph of how bad the inside of my air handling unit looked that I became suspicious. Then they showed my the compressor located outside the house and how bad that looked as well. According to them, both units had to be cleaned. Then it came time for the bottom line. I could not believe the prices plus a huge push to get me to join their Club that included a twice per year inspection. Oh and they would discount their recommended cleaning if I joined. I said no and paid for the visit. I decided to get a second opinion. Thank goodness I did. The photo the FH A/C tech showed me was NOT the inside of MY unit! It was someone else's he passed off as mine. The second company showed me the actual inside of the air handler and did not recommend cleaning it. According to the second company, the compressor outside could only be cleaned properly by raising it out of its location to get all the coils that surround it. Conversely, FH A/C said they could clean all these coils from the front where you unscrew the door. I should report them to the Better Business Bureau for such deceiving behavior. Caveat emptor!
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