I just had my braces removed on December 3, 2014 following upper jaw surgery in February 2014 and I couldn't be happier. Throughout my arduous recovery, Dr. Truman and staff have been incredibly supportive, even sending me postcards encouraging me to keep my chin up and that I was looking great (even though I didn't with my swollen face!).
My braces were initially removed in September 2014 but I had to have the braces partially reinstalled to correct my bite further. I also have had issues with retention post-braces removal (issue with my lower retainer) but Dr. Truman has since resolved the problem by giving me new retainer(s), and he didn't even charge me extra for them. Now that is tremendous customer service. I couldn't recommend Dr. Truman and his staff highly enough.