I have a monthly membership and have used this location for all of my massages and facials. I recently got a facial here and loved it, the therapist, Gigi was fabulous and informative. Heather is my masseuse and she is awesome also. She always remembers me and she gives me suggestions to relieve tension in my shoulders and back. She keeps up conversation with me when I feel chatty, and she lets me stay quiet when I just want to relax. LOVE her!
3 stars for the front desk staff who are weird everytime I go in there or call in for an appointment. Most of the time they are so overtly proffessional, robotic and hyper it is really offputting. There is nothing wrong with being proffessional, but it comes off as unfriendly, scripted and forced.
The last time I called in, the girl misunderstood my questions I was asking, she couldnt get my name right all 3 times she asked me what my name was. Then, when I went in for my appointment, I am assuming the same girl asked for my name a million times AGAIN.