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| - I have taken my puppy here once, and they did an OK job! Personally I have had better gromming done on my Toy Pomeranian, but I recognize that its hard to nail it the first time, particuarly when you are not there to guide them.
I honestly feel like this place is a bit snooty. I know its Henderson, and I live up the street in the area, so I understand that they are a premium grooming salon, but that doesnt mean they should abandon good service principle.
What really leads me to NEVER go back again, is that they have this policy that you need to pick up your dog almost immediately once they call to inform you that they are done. If not, they threaten to charge you for borading fees, to house your pet, even though you already paid for a service. They cannot guarantee what time they will be done, but they expect that you are suposed to be at their beck and call. I have never been told that by any other grooming salon I have every gone to. I have been told a closing time that I need to pick up my princess by, but I usually drop her off in the AM, and then pick her up by closing time. Not here!
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