I give this place 3 stars ONLY because the food is GREAT! The service is less than par, have had better at McDonalds. There always seems to be chaos, even on a slow day during a slow time. The service is always slow, even when ordering only water. It takes 5 people to clear one table and even then takes them 20 minutes. Have made reservations in the past and they don't do any good. Still waited over an hour to be seated. We come back simply for the food. The Red Rock location is WAY BETTER.