Very welcoming as this was my first experience here! Didn't have an appointment, just walked in! Only waited 15 minutes to get into a chair! Jonathan took care of me! I have long straight hair, so all I needed was a taper around the ears and neck line! He threw in beard trim and edge for free since it was my first visit! First it was $10 for the trim, then half way through the cut it jumped to $20?!? Not sure what that was about, $10 makes more sense for what I was getting! All and all, Jonathan did a great job..making my untamed mane look super fresh! Thanks fellas!