I've been to this restaurant a couple of times in the past and it's the same song and dance every time I come: good food, bad service.
Food: I've three types of ramen, two types of fries, one of their burgers and I have no complaints. My fave ramen so far is the spicy tonkatsu. Even though it is a little spicy for me (you can get the spicy paste on the side or add more if you like), it was delicious. Their burgers are great too. You can tell they use quality ingredient and their burgers are on the pricey side for that very reason. Fries are unique in flavor but fresh and yummy every time. Food is 5 stars.
Service: their service is slow. Our waiter took his sweet time coming to our table from when we first sat down up until we got the check. And whenever I could get his attention he didn't let me finish my sentence before he ran away. Every time I come here I sit there 10+ minutes before my server comes to take my order. So service is a 1 star.
Maybe pick up might be a better option for this place. I hate sitting down and not being waited on, I'm starving and do not want to be ignored.