The girls up at the front and the vet techs were all super friendly and sweet. The vet (never told me his name) was rude and short. He didn't seem like he wanted to be there, barely did an exam on my puppy and talked to me as if I was clueless. I work with dogs professionally and I'm no veterinarian but I'm also not an idiot. I took 1 out of my 4 dogs so I've been around the block. This is the second banfield I've went to and I was quite unimpressed again. The wait time wasn't bad, the facilities were clean and everyone was nice except the vet which is the reason I won't be returning.