I seem to always have a bad experience at this timmys. Every time I get a steeped tea I somehow end up with a coffee, happened to me 5 times and the worst is when it happens in drive through. They need to label those pots better. I even had an argument with management once, over a steeped tea so now I just wait at the counter until they get my order right. Other than that service is good the ladies are very friendly..