Overall, we had a great time this past weekend at Mandalay Bay's vast pool complex. We had a cabana just off the main entrance surrounding one of the smaller quieter pools. :) Service was pretty solid at first but then started to slack off as the day proceeded on.
Yes.... as a former server and just about every other front of the house position, when one gets slammed, it's hard to provide the level of service you strive to. Fortunately, our server brought in extra help incase she could not be reached. A great idea at first but when we needed them most, towards the end of the day, neither was to be found.
Other then that, had a great time at the pool, minus the service at the end.