after 30+ years with Chase Bank, I can say after this whole car accident ordeal
I WILL NEVER BANK WITH CHASE AGAIN!
My car was deemed totaled on 11/22 and insurance and chase agreed on payoff. However they never sent the title to my insurance comp and I was told we called the wrong department so nobody forwarded it. Here it is December 27th and Chase hasn't received the check, told me it was sent to the mortgage department and they can't call there
10 day pay off expires tomorrow for the second time , pay off goes up and they are lookin. For another payment
When we call chase all we get is policy and was told "I can transfer you wherever you want" but they also can't help you
Just want to get a vehicle and not pay for one I don't have
#ihatechasebank