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  • I came here with a group of friends on a Saturday night for a birthday. We sat in the bar (which is open seating) while we waited for our bowling lane to open (2 and a half our wait) and waited patiently for a server to come by to get out drink order. I had to stop two servers and even the manager over the course of an hour to get someone over to out table to get one round of drinks in. The manager was good for nothing and basically told me "everyone sat down at once, what do you want me to do?". Hm, I don't know, how about your job? Then when our server finally made it to our table she greeted us with "I've been here since 11 so I'm going to cash you guys out right away so I can leave". Super professional. So after we receive one round of drinks we sit there for another HOUR while waiting for our new server to acknowledge us so we could order food. Finally Wes came to our saving grace after I stopped him while walking by. He got our food and drink order in immediately and apologized for the terrible service. Unfortunately that's all he would do for us. Our other server Chandler couldn't care less about us and we waited 45 for our drinks to get to our table. We received our food and finished eating before we could even get drinks. This was by far the worst service I've ever received and extremely poorly managed. Wes, you deserve to be promoted to manager.
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