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  • Although this hotel has a casino it is really run down. I honestly felt like I was staying in an icky motel. the carpet was coming up in the hallways. the wallpaper was peeling, the shower pressure sucks, the bathroom sink and mirror leaves no room to do anything (super tiny), and tv is fuzzy when you turn it on. And the worst part about our stay was Stacy at the front desk. she checked us in and was so freaking rude! I used to work as a front desk manager at a hotel and I would have fired her immediately had I seen how she interacted with guests. My family came down for a family reunion and we all checked in at different times and when we all met up the first thing we even said to each other was how rude Stacy at front desk was. And don't even try to check in before 4pm, not even if its 3:55pm because according to Stacy that whole 5 minutes make a huge difference when in reality it takes her 10 minutes to check you in. Not to mention she mixed up mine and my dads room and didn't even apologize. we booked these rooms months ago and wanted to have our rooms next to each other and even after she mixed up our room she told me I had to wait until later that night until all the guests checked in to see is she could move me. I will NEVER stay at this hotel ever again. I am just happy I was not planning on spending a lot of my time in the hotel otherwise I would have been really pissed and threw a fit.
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