I walk into an empty store (no customers, 3 workers)
I say "hello"
They stop talking. With a full of himself grin, an associate gives me a head nod and the other two associates just look at me. No one speaks (even though they were in full conversation with each other as I was walking in)
$1000+ was spent between this store and the fashion show mall location.
I called before coming to this store to ask if I could get a refund for 1 item from the other store since I was only at their store for 7 items that had been altered.
The associate over the phone said yes.
The guy handing me the altered clothes, looked at the receipt for refund and said he couldn't do a cash refund because they hadn't done any transactions that day.
The head nod guy also had a snarky 2 cents worth of commentary
Very bad experience