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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-07-18 00:00:00 (xsd:dateTime)
itemReviewed	EQ3 Toronto - King
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	Siobhan was my initial sales rep. She made everything sound good, charged me as agreed including installation and then on delivery day, they just dumped the bed on me and ran, no installation or removing of packing materials. I phoned and was told I hadn't paid for installation. The warehouse manager was rude to begin with, but more on that in a bit. I had paid for installation and e-mailed Sam at the store, the invoice showing the charge equal to 10% of the cost of the bed shown as installation charge. Sam was not nice about it either. The warehouse manager wanted me to pay $80 for installation - if he did me a favour and sent a freelancer to do the job that evening. He was downright insulting in the way he spoke - like I was trying to get something for nothing. His ego was apparently hurt because he was proved wrong in that I had indeed paid for delivery - so to spite me, he specifically asked the assembly guy to not touch the assembly of the bar stools and not take away any of the packing materials including those of the bed - the first was told to me by the assembly guy and the latter by EQ3 customer service! I spoke with David at the warehouse who was much more of a gentleman. Camille at the store took over from Sam and she too was more pleasant. They have promised to clean up the old mess left behind (which my aged father and I had to cut and store in the garage) and both deliver and install my sofas coming next week with no traces of packing materials left behind, for which they initially wanted an additional $60 and another $25 to screw in the legs of the sofa despite the sales invoice having these included. I have cancelled the coffee table order I placed with Guenet subsequently, as I never want to deal with these people again. Siobhan never spoke with me or returned my phone calls throughout the process, as these salespeople don't want to face the music after they have promised something and not delivered. While I don't play games, I do know how these people play the game. They can't always be busy with customers to not be able to come to the phone or return calls. I would rather go to UpCountry nearby the King Street EQ3 store.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Gary

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