Staff were very friendly, but my experience with the nurse was TERRIBLE. I went for a routine pap smear. She barged in without knocking while I was still in the process of getting undressed. She didn't introduce herself the entire time.
She sat down and immediately started lecturing me. Ok, practitioners often do this since they are used to people not being well-informed.
She mentions that I have complaints that I never put in my chart, and doesn't address what I did put in my chart.
I then get home and see that she gave me the wrong medication. Now I have to go back across town after spending 2 hours there already, with an appointment.
These little things wouldn't have been such a big deal had it not been for the terrible bedside manner. A little bit of courtesy/attention to detail goes a long way!