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  • The manager of Kneaders saw my review on Yelp. He apologized for the Employee who didn't handle the situation the right way. He invited us to return and give him another chance. We did go back and asked for him, Kellen, who is the Owner. He was very apologetic for our last visit and offered us sandwiches and dessert at his expense. This time the sandwiches were absolutely delicious and made perfect. The cheesecake was excellent. Thank you Kellen for making a bad situation good and taking care of your customers. This is how a business should be run. We definitely will be back and we appreciate you making our return visit a pleasant one. See you soon.
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