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  • So completely disappointed. I lost my surface pro 2 pen over vacation. Came in to see if they either had that pen or something else compatible. The girl I talked to said they didn't make the pen anymore...and that was it. She didn't have any other knowledge and she didn't even make an effort to find me another solution when I asked. She just seemed very um... UN-knowledgeable. She did say that we could go across to Brookstone because they have a universal pen. So we went...and guess what? Nope. EDIT**** I've been chatting with the Microsoft store support online (they are always much more friendly and helpful). And they are able to ship me a new pen! I asked my CS rep if it was true Microsoft stopped making the pens for Surface pro 2s, and she said that's not true, and it really just depends on the stock of the store. So now I have the proof that the woman I spoke to at this store just really didn't know anything...
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