I phoned this gentleman for palm tree clean up, sent him pictures at his request and received a timely and reasonable quote. I hired him based in these "5 star" reviews. He said he would be here in the afternoon the first day, so I stayed home all day and waited, waited and waited. He never called or showed up. I finally called him at 6:30. He said he would be here the next day at 3:00, so I took another day off of work. Again, I waited, waited and waited without the courtesy of a phone call or text. In my opinion, he owes "me" a days wage. No respect for my time, therefor I can't see a reason for giving these people any stars, but Yelp says I have to Atleast rate a "one" star, and I am a nice and tolerant person.