Don't let the crammed full o' stuff atmosphere scare you off. They have EVERYTHING and I mean everything here. And they will help you find it if you can't.
The quality of their products overall is better than Home Depot. Either my husband or I are there a minimum of once a week.
Sometime you have to cajole the counter help to be helpful, but that doesn't deter my 5-stars. They really know their stuff and have gone out of their way to help us get just what we need to get the job done. This is not a big "corporate" shop; it's a neighborhood hardware store franchise.