I've been here a few times and never disappointed, I see Ann she was recommended to me from the girls at my local Starbucks. I have been very happy with her she's always very friendly ,very professional she does my nails exactly how I like them. Before here I was going to nail envy and was always rushed, they always had more then one person doing my nails and it was always kinda cold there. The original girl I was seeing I was very happy when but after she left it just kind of all went downhill. I won't go back