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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Their all about YOUR MONEY! Highlights of my complaints: - Never offered a loaner for ALL DAY service to your vehicle (this happen twice) - If you have them drop you off you still wait an hour+ to GET the ride (tell your boss you'll be two hours late to work if you have to drop your car off...) - They do NOT have your best interests at hand (they will do expensive maintenance even though your vehicle may not even "need" it)! - I trust them about as far as I can throw them after going to them these last few times! I will NOT be going back! - Update: the $130 cabin air filter charge is a TOTAL ripoff! I bought the filter for $8 at Autozone and installed it myself. Watched a video on YouTube...I did the replacement myself within 30 seconds! No exaggeration on that! And they wanted to charge me $130!!! Want a quick'n easy oil change? HA! The first time I waited it was close to TWO HOURS and then it runs about $80! On two separate occasions I had them look at problems I was having as my vehicle is still under factory warranty. You would think that you would be offered a loaner vehicle ( as all my friends have told me their dealers do),...NOPE! They will give you a ride back home/to work AFTER you sit in the waiting room for an HOUR+ before they actually bring you to where you need to be! Then after leaving the vehicle there all day they called at 5 to tell me they couldn't figure out the issue and asked if I wanted them to come pick me up. This was on two separate occasions and both times I was given an lame excuse as to why it was happening and sent on my way. They ALSO LOVE to charge you for things you really don't need and they don't give you the option to wait. You're guilted in to doing the "suggested" work. I have a 2013 and literally only have 14k miles on it since I work from home fulltime. This last simple oil change turned in to a $300+ maintenance!! They said I needed to rotate my tires again and balance them (even though I said that's funny cause I didn't feel any pulling/jolting in my steering wheel from being out of balance) and then the internal cabin filter (that smells funny when you turn the AC on) was going to be $130 JUST to replace that! I said to forget that, but still had over $200 in other maintenance all my friends said I should've never done because it wasn't worth it because I literally drive the vehicle a few miles a week!? After going there these last few times and comparing my experience/expenses with friends that go to other dealers (Nissan, Lexus, Mazda) I feel these guys are ALL about taking your money FIRST and then customer service/your best interest LAST!
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