I've come to this Meineke a few times with good results. Recently I brought my car in to get an estimate on some inner tie rods and a lower control arm that needs to be replaced. I got a call from them an hour later asking me if I am going to be able to afford to get this repaired right now or not (seriously). I replied, "that really depends on how much it's going to cost". They said they would take a quick look at it and get me a quote. Hours later I went back in because I hadn't heard anything and it was almost closing time, walked in to a full crew sitting around in the office just hanging out and was told they were trying to research and that these parts are not easy to find. Really? On a 2005 Dodge? That was probably 10 days ago and they still haven't called me back. Every other shop I called was able to get me a quote within 30 minutes and didn't insult me by questioning my ability to pay. Regardless of what (or if) their quote comes back at I can tell you they have not earned my future business.