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| - Normally I take my van to an area tire chain store for regular vehicle maintenance, i.e. oil changes, tire balancing, rotation & alignment. During my last visit, the tech mentioned that because of the age of the van (13 yrs., 108K miles & OE suspension system) that I should consider replacing the shocks and struts. While I never experienced any excessive bouncing or handling, his comment played in the back of my mind. Fast forward several months, I started hearing rumblings from my exhaust system. Having had a favorable experience with Monro earlier in the year fixing the exhaust system on my Toyota, I decided to take my van into them for the muffler and have them check out the suspension system. The manager, Robert Gaiser, assured me that they found no leakage or need to replace any of the suspension parts, but that I needed a new muffler. Not only do I feel that I got a fair price on the muffler, but I felt that I was treated like a valued customer as Mr. Gaiser was very cordial as he took the time to answer all my questions. Job was completed on time as promised. Would recommend this shop for servicing and car repairs.
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