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  • Sorry for the long post but I'm going to talk about my whole experience with this place just so everyone is clear on the experiences I have had here. One of the downfalls is that its way up in North Scottsdale and I live in South East Chandler, so the drive is horrendous, especially during rush hour traffic which seems to be the only time they have open appointments, don't blame others who don't want to make appointments at that time. Not to mention they seem to be booked up with appointments almost 2 months in advance now which is also very frustrating but I guess it could be good for them since they're getting business. Had issues with their billing department. They billed my insurance for two surgeries which ended up costing $32,000 total. Not sure why they billed the insurance twice. The staff is awesome, except for one person. She doesn't know what the hell she's doing and should not be working there by any means. The first time I had this woman, she filled my band and then decided to RIP the hooked needle out of my stomach, causing horrible burning feeling. I am not a crier unless I am in major pain and I have to say that I cried for a good 10 minutes because it hurt so badly. Maria, is the best though! She hits my port every time I get a fill. The other gal misses every time and has to go get Maria to do her job. Last time I went, I was stuck with a needle four because she didn't know where my port was located and then she over filled my band to the point where I had massive heartburn every day and couldn't eat solid food at all. I just went today and this time when I went I had to get fluid removed. I asked for Maria but was denied my request and got stuck with the person I don't like. She stuck me three times this round and still couldn't do it so she went got Maria. Low and behold, Maria was in and out with a needle in a matter of seconds which is why I love her so much! Then I get home and find I'm bleeding out of my bandage. Every time I go, it is a hit or miss on who I get as a nurse but I would definitely recommend Maria every time you go. I wouldn't really recommend this place, I'm sure there's better out there. The only reason I am still going is because of Maria and the only reason why I gave this place 2 stars instead of 1.
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