Don't get me wrong, I love The Works but this location is just a disappointment. While the food is delicious like every other Works restaurant, the service here is subpar at best.
I went to this location today with my boyfriend for lunch and the waitresses were inattentive and forgetful. Little things like not having our water refilled, not getting barbecue sauce we ask for, and waiting over 15 minutes for our receipt really dampened our experience.
We love the burgers here but will most likely be going to the downtown Toronto location from now on.