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| - Horrible. There is simply no other way than to describe this NEW, restaurant located inside Encore, the latest addition to the Wynn family of resorts in Las Vegas. I would say that this experience rivaled my equally repulsive time at Gordon Ramsay in the London Hotel in Los Angeles
Let us delve deeper. Firstly, I had a reservation for Switch at 7pm. I showed up on the dial and was told that my seat would not be available right away. What the hell is the point of a reservation if they don't respect and live up to it?
Already becoming annoyed, I was quickly set aflame when my table became ready and was told that I would not be able to enter the restaurant because of my attire. I was wearing slacks and a monogrammed polo shirt. Apparently, the dress code is for buttoned, collared shirts and jackets are recommended. As I perused the restaurant behind the tyrant of a hostess, I saw that MANY people were wearing far worse than myself.
I quickly and smugly showed the hostess that her "rules" were out of line and that apparently someone let others in with t-shirts and jeans. For god sake, there was a man in a Hawaiian shirt! After realizing that the hostess would not hear any more, I went back to my room to change. It also gave me time to cool down!
After being seated, I took in the decor of the restaurant. Switch, changes its surroundings every half hour, with walls rising up and down, some from side to side and even the ceiling gets in on the act! This dance reveals new and different motifs, all of which are rather bland and boring.
Our waiter for the evening seemed more accustomed to McDonald's than a fancy restaurant. For he showed up exactly 3 times the entire evening. First to take our order, then to drop off the food and lastly, the check. My guest and I ordered wine straight away and it came in no less than 30 minutes! Our food, risotto and scallops came after 1 hour and 15 minutes of waiting! What in the hell takes so long for these two dishes? There is simply no excuse for this. To add insult to injury, the food was just average!
I managed to flag down a female manager and told her of my experience at the beginning of this adventure. In true "circle the wagons" fashion, she defended the hostess and said that she was right in stopping me from entering. I again showed how others were wearing t-shirts and the manager looked at me blankly and said the "rules (were) the rules". Who hires these people?
I do not and will never recommend Switch to anyone. It is a horrible place with food that can be better prepared from a campfire by children. The entire experience was shocking and utterly disappointing to say the least. Steve Wynn needs to implode the restaurant and start anew. Caveat Emptor.
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