Listen. I enjoy their coffee. But it really should NOT take 17 minutes from the moment I pull in to the drive thru to the moment I leave... just to get a cup of coffee. I timed it. The car in front of me spent two minutes and 40 seconds talking to the cashier BEFORE even giving her cash to pay for her coffee. And that was because the cashier was asking about her nails. "OMG! I LOVE your nails!! Are they REAL?!?" "No, but don't they look good?" "They DO!!" "I got them done at so and so!" "OMG Where is that located??"
Are you freaking kidding me? Just.....no.
I understand some people appreciate the level of energy and enthusiasm the Dutch Brothers staff exudes. Maybe they should have 2 drive thru lines. One where they can get all the compliments and socialize and shoot the breeze with the staff when they have nothing else going on and can spend 17 minutes doing all of that. And another line for people who just want to get their coffee and go on with their day