whatever you do, don't have southwest pool and spa repair try to diagnose your pool problems!!! if you have a leak, they will not even try to find the source because they use fidelity's response: "we do not cover any leaks underground." that's fine, but southwest pool didn't even try to find the leak above ground or below. i agree with barry r., that they are bad news. i even spoke with vivian the owner, and she didn't see the need to address my problem. she instead, decided to go along with fidelity's "underground leak" without any evidence to substantiate it.