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  • We bought two used front tires and had a front wheel alignment at the 624. E Broadway Mil Amores location on 9.23.16. Six weeks along and one of the used tires is showing tire wire. The alignment went out completely last week. When presented with the receipt, the owner (or an individual who acts like he is), denied all liability, saying a month was the deadline on used tires. He then stated that the tire-wire bore no relation to the bad alignment; but regardless the bad alignment was also not their responsibility. The car mileage, taken by the same individual when he changed the tires, has less than two hundred additional miles on the odometer. I am disabled, and the vehicle is mainly used for transporting my daughter to school and running errands. The receipt in fact states 'no warranty on used tires'. That's right: no warranty. So why even tell a dissatisfied customer they waited too long? To my mind, It's part of the schill - a way of trying to make a customer feel as though the fault is their own simply for the sake of it. It represents the absolute nadir in poor customer relations and speaks volumes of Mil Amores business ethics.
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