Stopped in for dinner this Friday evening. The restaurant was busy as there was a nhl playoff game on. Upon arriving, we waited for two hostesses to finish their conversation before noticing us. We were told (or more accurately shown with a waving hand) that the bar area was open seating. After sitting at a table, we watched 15 minutes of the game before being approached by a server. The wine my girlfriend ordered was not available due to an upcoming menu update. I ordered a domestic draft. Another 10-15 minutes passed and the server came back to inform me they were out if the beer.
We then ordered our food. My girlfriend got a strawberry salad which was fine, I ordered the chicken spiedini and was told they were also out of this due to the menu update. The server quickly offered to actually check the availability of the item and I offered a back up selection. The dish was well prepared when I received it.
Throughout the evening we experienced 20-30 minute gaps between our server stopping at the table. The only factor which made this passable was the game on the tv's.
Overall, the food was good when we did eventually receive it but the overall experience was horrid. Our server was very nice and helpful, but she appeared to be the only server working a crowded bar area during a home team championship game on a beautiful Friday evening. If the restaurant is planning a menu change, they may want to transition their meals more efficiently to avoid large amounts of the current menu not being available.
The preparedness of having one of the most popular domestic drafts out of stock 10 minutes into a game night is laughable as well. Simply one of the most disappointing dining experiences I have ever had, the only positive was our servers ability to remain upbeat despite the hurdles she was forced to overcome.