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  • I was surprised to see that Tom Ford a store in Las Vegas before Beverly Hills, but was thrilled nonetheless when I visited Crystals last week after Christmas. I didn't even bother looking at the clothes and went straight to the back to the sunglasses and fragrances, and boy, was that an experience. I was planning on buying a bottle of Grey Vetiver from Bloomingdale's but since this store was here, I figured I might as well get it straight from Tom Ford. A sales associate came up to me and recommended some other fragrances from the private blend collection, but at $180 a bottle, I decided to just stick with the Grey Vetiver. Strangely, the sales associate was very friendly and not pushy at all which is rare for Las Vegas, especially in such an upscale store. I wasn't treated like somehow who only bought a fragrance because that's all I could afford, even though that was me exactly. I was treated like any other customer, even the security at the front wished me a happy new year. That's called customer service. The store itself was beyond what I imagined. the architecture was brilliant and everything was displayed so beautifully. It was hard to miss, since the store is a big black box with an illuminated "TOM FORD" sign. It's wedged right in between the Luis Vuitton flagship and the Lanvin store. I am definitely returning later this year, and I'm stopping by the Lanvin store next door when that opens too.
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