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  • Customer service is lacking at this location. The guy on the phone put me on hold and forgot to mute the phone or actually put it on hold. I heard the whole conversation with his buddy and other customers. Besides the ridiculously low trade in value they give you here (which is expected) the service is terrible. I won't go In here unless I absolutely have to actually no I rather go to Walmart (and that tells you a lot). I bought a new game but received an opened copy in a envelope sleeve. And I asked why that was and he said it was because they needed empty display cases. I told him I wanted a new one that was sealed and said he couldn't give me a sealed one. I asked him if the new copies came with any downloadable content he said he didn't no but most likely no. I should of left and spent my money else where. Lucky for them I was in a hurry. It was on 11/24.
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