I have been going to Roy's Restaurants since I lived on Oahu 30 years ago and have always had a great time. I took my wife for her birthday last week. The check-in took over 15 minutes even with a reservation. The service was very slow as well. They did not serve complimentary edamame which I almost always receive. We ordered the potstickers--overcooked and too crunchy on edges. The waiter recommended the calamari--it came in a very sour sauce that was not good. I wish they had served the calamari with a side for dipping. Having lived in HI, I know Poke and I have never seen it served with green tomatoes and odd sauce--nothing close to authentic. Butterfish and short rib dinners were both covered with the same tomato and onion topping--very strange. My wife did not receive a birthday dessert. I still have cash on gift card, otherwise I would not go back.