I just had a similar experience to Nycolette N. There were 4 employees and the place was nearly empty. One of them was preparing food for a customer and the other 3 were socializing. I walked up to the cash register with a box of cookies and stood there for a couple of minutes watching the 3 teenagers chit chat and look vaguely irritated that someone was at the register. I guess it wasn't their turn to work. I walked out and they just continued to talk - probably relieved that I had gone away. I won't be back.