rev:text
| - I am totally disgusted of the service that Constantine George Pediatric Provides.
This office is a joke, Constantine George might be very knowledgeable Pediatric Doctor, but he doesn't give a shit about his patients.
One of the biggest mistakes I made in my life is probably enrolling my son with this pediatric office.
Every time with an appointment we wait on average about an hour, and when I ask how much longer it will be the office lady rudely replies he's busy or on a phone conference. Hello? I have a life too my family also has a life! And when he does come into our room (with a no expression face) he tries to rush us through our appointment.
After we leave each time I have to ask to get print outs off my son's growth charts etc And the office ladies again with a rude face and being reluctant to give us the paperwork. I mean come on does paper cost a fortune?
When I email them that my son is getting some rashes/redness around the anus, they just shove me to another doctor, and implying we don't care about your baby!
My son requires a specific formula, that WIC provides us, after the prescription was running out, I kid you not I emailed them no less than twice called them no less than 3 times and in person told them two times finally I guess the second time I told the office lady in person that this has being going on for 3 months and WIC has already stopped providing formula because no updated prescription was sent (WIC called me every month reminding me to get the prescription and I've been patiently asking the pediatrics if they can please send the prescription) My son basically had no food and I had to feed him what we could purchased in the store for a few days until the pediatrics finally sent WIC the prescription. So Obviously a pediatric that doesn't care about your baby starving to death. And I still don't understand why after so many requests for that prescription they manage to drag it on for 3 months!
After all this nonsense and bullshit we have endured for my son's 9 month checkup the day before our appointment the office lady called and said doctor George is not in the office for your appointment so he cannot see your baby tomorrow, I then asked if we can reschedule, haha I almost fell out of my chair when she said the next available appointment will be sometime in January 2018 (Keep in mind 9 month check up was due in November 2017) So your telling me to wait another 2 months because your pediatrician could not keep the appointment and cancelled on us. She then said; btw I kid you not "since it's next year January would you like to instead schedule for your son's 12 month check up.......
At that point I was furious! Another way from the office implying we don't give a shit about your son!
I told her I am going to change pediatrician, after all this mess. I expected her to apologies (then again I guess I shouldn't have expected) the next thing she said: if you change your pediatrician you can no longer come back to our office and we will never see you again. I am thinking how can there be such a F*** up business. Now that I think about it why would I want to go back after all this mis-treatment to my son!
I am just blown away about how many things that's wrong with this office I'm surprised they are still in business!
Do yourself a favor if you love your baby Please Please Please stay away from the Constantine George!
P.S Our new pediatrician hasn't even seen us and she picked her phone up on a Sunday (yes herself) to address my son's red rash problems and setup up out appointment the very next day, This is customer service people!
|