I finally bit the bullet and got Lasik (April 1, 2017). I did a lot of research and saw many people used a Groupon. Weird to think of using a Groupon for your eyes but I'm a cheap person. This place is not that bad. They don't really hand hold and I definitely agree this 2-4 hour window waiting for follow-up appointments is ridiculous. They do try and upsell you all day long but if you have a budget, just say no and stick to it. They were very insistent on getting the Lasik done like the next day which is kind of a turnoff but I also kind of appreciate it because the more you think about it, the more you are most likely to back out. The doctor who did my procedure was really nice and comforting, talking through everything he was doing. The procedure took like 10 minutes and did not hurt at all. My vision is perfect now (waited a month before reviewing) and I'm still in shock that I don't need to wear glasses anymore. I think my experience here was probably one of the betters one, I'm pretty happy about my decision.