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| - I visited here with my family, and thankfully the wait was not too long. (I've visited the one in Columbus and the wait on a weekend is still 3 hours, years after it opened.) We didn't think much of the atmosphere - it was quiet and very dark, almost to the point where you couldn't see what you were eating.
I ordered a pasta but requested no nuts on top, due to my allergies, which I made clear to the waitress. Because the restaurant was so dark, I didn't realize right away that there were nuts on it, but when the waitress came around again, I had to send my food back. This always leads to awkwardness - do your dining companions keep eating, or do they let their food get cold while you're waiting for a new dish? The manager apologized but we were still charged for the meal. We thought the least he could do would be to comp it, as the whole incident considerably disrupted our dinner and it was the fault of either the waitress or kitchen staff. But we decided to not make a fuss. We ordered cheesecake to go, as we were full.
Once I got home, I dug into my Chocolate Chip Cookie Dough cheesecake. At the time (this was several years ago), the menu did not mention that the cookie dough contained walnuts. There was no little asterisk, no caution from the waitress, nothing. I probably should have asked, but normally chocolate chip cookie dough does not contain walnuts, and with food allergies on the rise I feel that a restaurant should warn its patrons. I made a complaint on the website and received a $25 gift card.
I haven't been back since, not because I'm boycotting but more because I don't find anything particularly fabulous about the menu and the wait times can be ridiculous. But I did want to warn anyone with food allergies to be very careful about what they order, and to double-check with your waiter/waitress to avoid any bad reactions.
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