I went for passport photos thinking they would be ready in 15 minutes according to their sign and that Black's is an established business with good customer service.
I was utterly wrong. The sales person said it would take 30 minutes. I came back after 45 minutes and they realized they cut my passport photos wrong. I had to wait another 15 minutes before my pictures were ready.
There were 3 people working in the store. The store had 2 other customers who did not need any staff members' help.
I asked about the 15 minute sign and the staff said it can be done in "as little as 15 minutes". He did not offer an apology at all about the long wait.
I don't understand why Black's is still in business when they cannot print something as simple as passport photos. I hope this location goes out of business because they have the worst customer service.
DO NOT VISIT THIS LOCATION unless you want indifferent service and you want to wait a really long time for passport pictures that will be screwed up.