Unfortunately, Josh that is a lie also. The hold up was not on my end. The papers were signed and dated back in January. I received a voice mail from al stating the hold up was due to people being out sick. However he was the assistant manager. I've made several drives back & fourth to have this resolved. Magically when I write a negative 1 star review it's taken care of. Nothing upsets me more than a liar. Own up to your mistakes instead of blaming the customer!