I go here regularly. I'm not affiliated at all with the place, so this is a totally independent review from a regular customer. I saw the (now old) reviews on this place complaining about customer service, but I've never had a problem, so I had to chime in here. They have always been friendly and courteous to me. It's true that Subway is Subway, but most of the time that is enough for me when I need a quick lunch. It's consistent and good and generally a good value. Maybe not exceptional enough to get 5 stars, but a solid 4 in my book.