I recently needed a root canal and was referred by my General Dentist to Dr. Hales. The office staff was able to get me an appointment that day and I got the root canal done before there was any more damage to my tooth. The office was clean and the staff was very friendly. You hear horror stories of people that have bad experiences getting a root canal, I would have to say - all things considered it was a very pleasant experience. I would highly recommend Dr. Hales and his staff.