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  • I went in needing to be color matched for some concealer. It was difficult finding someone to help, but once I did, another employee chimed in and said she was a "tarte representative" and could do it for me instead. I thought great! I was super excited, but this representative was interrupted by another woman with questions and proceeded to ignore me completely while she helped someone else. It was extremely rude - she just turned her back to me and acted like I wasn't as important as this other person who'd come up to her. I waited for a good few minutes, feeling awkward and unsure if she was still gonna help me or not. She eventually turned back to me, shoddily applied some concealer, and then sent me on my way. This was a super uncomfortable experience, and the woman definitely needed a mint as she worked closely to my face. ( i wanted to gag ) It just is disappointing because I felt like no one took me seriously and the employees I did interact with were super condescending. The cashier was nice, but I will not be coming back. It was an incredibly negative experience. Please think of your customers as people and treat them kindly, Ulta.
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