No one is ever happy that their 11+ year old central air unit dies. What I loved is they quoted me price to repair, that would have brought maybe two years more. But I asked for sales guy to come out, and less than 20 hours later I have a much more energy efficient central air unit, at a price that was hundreds less than for equivalent and better units than Anton's quote.
The expertise shined through from each and every employee/professional I dealt with...from the initial service tech who diagnosed problem, to the outstanding sales professional, to the friendly and thorough service people who installed new unit, to friendly and helpful finance people. The whole process was pleasant. The best part is they got it done in one day!
Great job! Love their service and prices!