Jack is someone I truly trust with my hair. And sorry I'm picky with everything! From nails, toes, lashes etc and maybe because it's because I'm in the beauty industry also and believe in quality work over quantity. I would give him 10 stars if I could! I started with Jack when I had short hair and he has helped keep it healthy & trimmed but also grow out the length. It's been many years now and sadly I moved away to San Fran area in 2013. I've tried a few stylists in my area but have not been happy with their work plus expensive cost for just a cut. Every time I visit family in Charlotte, Jack is the first priority and appointment I make!!!! Once I got off a red eye and came right over!! I absolutely love his work and he is so great at balancing out my thick hair, making it feel so light. Other people don't know how to blend asian hair. Its always choppy. Give him a try you will NOT be disappointed!! He is like Edward scissor hands with those scissors and very meticulous! I will even wait a year or two until I see Jack again!! Now I have to try to make it to Charlotte at least twice a year just to see him!!!